For specific information, please contact our dedicated 8285 hotline or visit our website and social networking pages.

Disability information is incorporated into the registration process to ensure accurate identification. Specific fields are dedicated to collect this information in order to better meet the needs of people with disabilities and ensure appropriate care.

Yes, in case of loss of the receipt, it will be possible to obtain your Unique Identification Number (NIU) because an authentication module will be set up at reception to verify your registration.

Special arrangements are in place for a proximity recording to reach vulnerable people who are unable to travel. Mobile teams are deployed to ensure that everyone, including people with disabilities, can benefit from the e-ID Togo project.

If you do not have a phone, you can use the phone of one of your relatives while waiting. You can also receive the notification by e-mail.

No! The aim of biometric identification through the e-ID Togo project is to improve access to services and strengthen inclusion, without causing harm to foreign residents.

To combat cybercriminals, the Law N°2018-026 of 07 December 2018 on cybersecurity and the fight against cybercrime was passed with the creation of the National Cyber Security Agency (ANCy) by Decree N°2019-022/PR on attributions, organization and operation of the ANCy, relating to the responsibilities, organization and operation of the ANCy
This text ensures an effective and efficient management of cybersecurity throughout the territory, tracking criminals. It criminalizes attacks on privacy (right to image), crimes against morality (sexual harassment), offences against property (fraud, theft of contact details, scams etc.), perpetrated through computer and digital tools.

To protect personal data, the French Act N°2019-014 of 29 October 2019 on the protection of personal data was passed. Its Decree N°2020-111/PR of 09 December 2020 establishes the Personal Data Protection Authority (IPDCP) which ensures that personal data collected by different operators are protected against misuse or criminal or illegal purposes.

Updates can be made at dedicated registration centers.

Yes, the e-ID card can be used for financial transactions in the context of authorized services (opening bank account, access to credit, financial transactions...)

The card contains biometric information and personal details to ensure secure identification.

The card contains biometric information and personal details to ensure secure identification.

According to article 14 of the law on biometric identification, any applicant may submit a complaint to ANID following the discovery of an error in the information provided for correction

The NIU serves as a reliable and government-recognized proof of identity and facilitates access to basic services such as health, social security, grants, education and finance in Togo.
Law no2020-009 of 10 September 2020 on the biometric identification of natural persons in Togo provides in its article 14 that the acts to be transcribed for mortgage services, in application of the land and domain code, For the designation of persons and property contain the NIU.
The documents, files and records drawn up by hospitals, medical biology laboratories, doctors, surgeonsdentists, pharmacists or health practitioners in accordance with the Public Health Code of the Togolese Republic, contain the NIU, provided that they are reserved for internal administrative purposes or relations with the holder of NIU.
The NIU must be included on medical prescriptions and correspondence of persons mentioned in the preceding paragraph with social security and health insurance institutions.
The NIU is contained in documents, records and files established by employers as part of the management of their staff or similar, such as trainees.
The documents, records and files established for the performance of a service requested by the person whose UIP is used and for which a legal or regulatory provision requires the communication of the identification number must contain this number.

A pre-registration is possible on https://preinscription.anid.gouv.tg. However, this is only the first step in your registration process that will reduce the time you spend at the centre. After this pre-registration, you must bring your pre-registration ID and go to a registration center for the collection of your biometric data (fingerprints...) in order to complete your registration.

The registration process takes time depending on various factors (such as attendance, support agent, operator, registration kit...). But, apart from these factors, it lasts on average 15 minutes.

All ID documents with your photo, such as identity card, voter card, passport...

Registration centres are fixed and mobile, and are spread across the country.
Fixed centres are usually located in schools, these centres are usually frequented by the population and whose distance and access do not suffer from any problems.
The mobile centre requires the registration officer to go as far as the applicant because of the remoteness or difficult access to educational facilities. These centres will be located near the homes of the population. : the chief’s home or public square. The mobile kits will also be used in organised public or parapublic administrations.

Biometric registration aims at a unique identification of each individual on the national territory, electoral census focuses on electoral eligibility, registration by companies responds to specific needs of enterprises, Whereas RGHP 5 is a larger national census for planning purposes.

• Biometric registration is intended to provide a unique identity, with the aim of issuing an electronic identityn( e-ID) with a unique identification number (NIU) to each individual.
• The electoral census is specifically intended to ensure eligibility and participation in elections, and has as its purpose the creation of electoral lists for voting in elections.
• Registration by companies is carried out by companies for internal needs or membership of specific services. Its purpose varies according to the objectives of the company, such as employee management, access to services, etc.
• RHGP 5 (General Census of Population and Habitat) is an comprehensive national census to collect information on population and housing. It is intended to provide demographic data for national planning.

Yes, a complaint management mechanism is in place to collect and respond to all your questions and concerns related to the project. Report any problems to the local registration centre or call 8285 or go to your local communities or registration sites to report any problems you have with registration.

Yes, any foreigner residing in Togo can register.

Of course, refugees and asylum seekers residing in Togo as well as any citizen of a country residing in Togo are eligible.

No, registration is reserved for anyone residing on Togolese soil. The e-ID is designed for any individual residing on Togolese territory, which means that citizens living abroad or in diaspora will only be able to register when they are on Togolese soil.

After the mass registration phase, mechanisms will be in place for a continuous registration of any new eligible person.

The NIU card, after its issuance, is valid for an unlimited period of time.

Yes, anyone who has registered can request and obtain the deletion of their data from ANID. This request may be made by the person concerned or by any person authorized by law.

Any applicant can view their already registered data. The consultation procedure will be specified after the mass registration phase by ANID. For further information, please contact the ANID 8285 toll-free number.

To benefit from the social services offered by the state, all residents in Togo must register. Services and assistance are provided per person or household, as appropriate. This is based on their socio-economic and family situation, identifiable through registration and obtaining the NIU of each member. Hence the need to register and encourage registration of family members.

Anyone who was unable to register during mass registration and who wishes to do so may go to the ANID headquarters or any other ANID agency within the country if necessary to do so.

Paragraph 3 of the aforementioned article 30 states that, ANID makes available to the public a form for updating and a form for requesting the correction of data.
Any request for updating the data can be made directly to the registration centres. It is carried out directly by the person concerned or by any person authorised to present it.
Any request for correction of data shall be sent either directly to ANID by electronic means or by post on the basis of the form referred to in the preceding paragraph. The request for correction must be accompanied by all supporting documents.
The request for correction is made by the person concerned or:
• For unemancipated minors, by one of the parents who exercises parental authority or his legal guardian;
• For incapacitated adults, by its trustee or any person authorized by a court decision.
When the request for correction is made by a person other than the person concerned, the request must be accompanied by a copy of proof of identity of the applicant and, if applicable, the title under which he or she acts. The person concerned by the request for correction may be heard by ANID and may be assisted by a person of his or her choice.

Yes, any NUI holder is allowed to correct or amend the information provided during registration. Article 30 of Decree no2022-094/PR of 09 September 2022 on registration procedures, of rectification and updating of the demographic and biometric data of natural persons and to the conditions of use of unique identification number in the Togolese Republic provides that: Any NIU holder may request the update of their demographic or biometric data in case of changes to them.
Any holder of the NIU may also request the correction of the data collected during registration under the conditions provided for in article 11 of law no 2020-009 of 10 September 2020 on biometric identification of natural persons in Togo, when the data collected is incomplete or inaccurate.

Mass registration will take place over 8 months, with one month for each region, and two months for the Plateaux region and the Autonomous District of Lomé.

The National Identity Card (CNI) is a proof of citizenship, attesting to an individual's nationality, while the Unique Identification Number (NIU) is a card intended for all individuals residing in Togo, regardless of their nationality; hence a proof of identity. The two documents coexist, and obtaining the NIU in no way invalidates the validity of the CNI.

No, the NIU is an exclusive number specific to the e-ID. It is generated after each individual's registration and differs from any other identity number, including the national identity card number. It is essential to note that the NIU does not constitute proof of citizenship, but rather proof of identity.

You will receive your e-ID with NIU and QR code at least 72 hours after registration.

Registration is free and voluntary, but you will be asked to show your NIU when you obtain the Registre Social des Personnes et des Ménages (RSPM), the reference document for granting aid and subsidies to individuals and households. The NIU will also be required for all your administrative documents (scholarships, identity cards, residence permits, etc.).
Is it obligatory to register?

If you don't have any identification, you can register on the basis of at least two witnesses, each of whom has valid identification or is already registered in the fundamental identification system (fID) or approved by the National Identification Agency (ANID).

All pieces of identification bearing your photo, such as identity card, voter's card, passport, etc., are acceptable.

No, registration is totally free.

1. Pre-register online at https://preinscription.anid.gouv.tg or in person to fill in the registration form, which will be available at the registration centers.
2. Go to the fixed or mobile registration center and sign the consent form.
3. Provide (minimum) demographic and biometric attributes and present a valid form of identification:
● Identity card
● Voter registration card
● Passport
● Any type of photo ID
In the absence of written proof, registration will take place on the basis of two (2) witnesses registered on the fundamental identification system (fID) or approved by the National Identification Agency.
4. Receive your receipt with your NIU and QR code within 24-48 hours...
Congratulations! Now you can use your NIU.

The Togo e-ID promotes access to basic social services for all. These include healthcare, education, financial services, social assistance programs, decent work...
For example:
● In terms of access to social services: children will be able to access school and exams with their NIU; poor people will be able to benefit from healthcare thanks to universal health insurance; possibility of targeted social subsidies in the fields of agriculture, handicrafts; access to cell phone services...
● Facilitation of economic transactions: women will be able to open bank accounts and access credit to boost their income-generating activities; individuals in the informal sector will be able to formalize their activities and gain access to public markets.
● Security and protection: the e-ID will protect individuals against fraud, exploitation and abuse. Access to justice (you can't go to court without an identity); access to property without fear.
● Economic development and planning: e-ID will contribute to the collection of accurate demographic data, facilitating economic development planning, public resource management and the formulation of effective public policies.
● Prevention of social exclusion: the e-ID reduces the risk of social exclusion by ensuring that every individual is officially recognized and registered. Access to public services using the NIU as the key to interaction with the administration; simplification of administrative procedures.
● Emergency response: in the event of natural disasters, conflicts or other emergencies, the e-ID will facilitate the rapid delivery of humanitarian aid and the location of those affected.

Registration is open to all age groups, with no restrictions on age, gender or marital status. Even newborn babies can be registered. However, it is important to note that for children registered under the age of 5, only demographic data will be recorded. Biometric information will have to be completed in the system after the age of 5. The e-ID project is designed to be inclusive and free, aiming to serve all individuals residing in Togo.

The purpose of registration is to identify and assign a Unique Identification Number (NIU) to all individuals residing in Togo, regardless of nationality. The NIU will enable us to set up a central, secure and reliable database that will serve as a reference for verifying the identity of beneficiaries of public, private or social services.

Any person residing in Togo, regardless of nationality, age, gender or marital status, is eligible.

This is a document that collects the free and voluntary assent of an individual before the collection of his or her demographic and biometric data within the framework of e-id.

It's a document that records a person's full name, age, gender, address and telephone number.

The e-ID gives entitlement to a Unique Identification Number (NIU) based on the capture of the biometric and demographic data of every person living in Togo. It will serve as a reference for verifying the identity of individuals in their interaction with the public administration.

In order to increase the number of people with a unique proof of identity recognized by the government and which facilitates access to services in Togo, the Wuri-Togo project has been set up. The main objective is to provide credentials to more than 8 million individuals in Togo by 2026.

196 million people in ECOWAS member countries do not have identity papers, making it difficult to access many services. As a result, access to basic human development programs in West Africa is particularly low, and access to services is often difficult due to identification-related obstacles.
This observation gave rise to the Wuri regional program, a joint venture between the ECOWAS Commission and six countries in the sub-region: Benin, Burkina Faso, Côte d'Ivoire, Guinea, Niger and Togo.
Total funding allocated by the World Bank is $395.1 million for the program, including $72 million for Togo.

The Togo e-ID consists of:

● Taking the demographic and biometric data of every person living in Togo
● Assigning a Unique Identification Number (NIU) based on the individual's demographic and biometric data
● Issue a card with QR Code
● Implement authentication mechanisms.

By 2026, the e-ID Togo project aims to establish a unique identification system by assigning a Unique Identification Number (UIN) to every person living in Togo. This NIU constitutes a unique proof of identity recognized by the government, facilitating access to basic services such as education, health, social security and finance.

The Togo e-ID is the national, free, secure and reliable biometric identification project (without distinction of race, gender, religion, nationality, etc....) offering several advantages to every person living in Togo, to public institutions and to economic players.

The first project on the government's 2020-2025 roadmap, the e-ID aims to provide an identity and guarantee health coverage and access to basic services for all.